NHTSA Complaint #11154362 — 2008 FORD EDGE

BOUGHT CAR USED JULY 2017 FROM A DEALER. HAS PROBLEMS STARTING A FEW WEEKS AFTER PURCHASE OF NOT WANTING TO MOVE. IF IN HEAVY TRAFFIC DOING 5-10 MPH ON EXPRESSWAY, WHEN TRAFFIC FINALLY BREAKS CAR WILL NOT MOVE, RPM'S GO UP BUT TRANSMISSION IS STILL STUCK. THIS IS A SAFETY ISSUE THAT REALLY NEEDS TO BE ADDRESSED AS I AM SEEING A LOT OF COMPLAINTS FOR THE SAME THING. TOOK MY CAR INTO THE DEALER DUE TO EXTENDED WARRANTY. THEY WERE ABLE TO REPLICATE WHAT I TOLD THEM. THIS IS AN INTERNAL PART FAILURE BUT I AM STILL WAITING TO HEAR IF MY EXTENDED WARRANTY WILL BE PAYING FOR THIS. UNACCEPTABLE THAT SO MANY HAVE THIS SERIOUS ISSUE WHICH COULD CAUSE AN ACCIDENT IF CAR DOES NOT MOVE ON A BUSY HIGHWAY OR AT A STOP LIGHT. THIS HAS HAPPENED IN HEAVY STOP/GO TRAFFIC, FROM A STOP LIGHT WHEN LIGHT CHANGES TO GREEN. UNLESS YOU CAN FIND A WAY TO PULL OFF AND TURN THE CAR OFF AND BACK ON IT WILL NOT MOVE.