NHTSA Complaint #11154343 — 2013 FORD FUSION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11154343
Vehicle	2013 FORD FUSION
Component	POWER TRAIN
Date of Incident	November 15, 2018
Date Filed	November 27, 2018
Mileage	99,012 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

VEHICLE SEEMS TO HAVE A HUMMING THUMPING NOISE AND VIBRATION WHEN RAN ON SPEEDS OVER 40 MPH. INITIALLY I THOUGHT THE TIRES HAD GONE BAD, AND IREPLACED ALL FOUR OF THEM AS WELL AS THE LUG NUTS DUE TO SWELLING AND GOT THE VEHICLE REALIGNED AT A GOOD YEAR SERVICE CENTER. AFTER THE PROCESS WAS COMPLETED I DROVE AND CAR AND THE SAME NOICE AS WELL AS VIBRATION PERSISTED. IT CAN BE FELT ON THE DRIVERS SIDE ON THE FLOOR AS WELL AS THE BREAK AND GAS PEDAL AT TIMES. TSB 16-0105 HIGHLIGHTS THE ISSUE, BUT ONLY FOR HYBRID ELECTRIC MODELS.

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