NHTSA Complaint #11154262 — 2008 BMW X5

KEPT GETTING MAIL ABOUT A RECALL MY CAR HAD DIDNT THINK IT WAS THAT IMPORTANT SO I STALLED THE PROCESS A LITTLE UNTIL I KEPT GETTING MAIL NON STOP ABOUT THE MATTER SO I FINALLY FIND THE TIME TO TAKE MY CAR TO GET THE RECALL DONE OF COURSE I IMAGINED IT WILL BE A WALK IN THE PARK DUE TO THE FACT THAT IT WAS FREE OF CHARGE , SO AFTER I GET THE RECALL DONE FOR FUEL PUMP AND AIRBAGS I PICK VEHICLE UP FROM THE DEALER EVERYTHING SEEMS TO BE FINE , NEXT DAY COMES MY CAR LEAVES ME STRANDED ON A RANDOM BLOCK AND COMPLETELY SHUTS DOWN ON ME , WHAT MAKES MATTERS WORST NOW IM STUCK SOMEWHERE AND HAVE TO GET A TOW TRUCK TO TAKE ME SOMEWHERE IM NOT BOTHERING OR MOVE ME OUT THE WAY , I CONTACT THE DEALER TEL THEM WHATS GOING ON THEY MAKE ME PAY A TOW TRUCK TO BRING THE CAR TO THEM AGAIN , SO I BRING THE CAR TO THE DEALER AND LET THEM CHECK OVER THE WORK THEY JUST DID ON MY CAR BECAUSE I WASNT HAVING ANY PROBLEMS WITH MY CAR BEFORE THIS LITERALLY NONE MAYBE A LIGHTBULB WENT OUT THAT WAS ABOUT IT NOTHING ELSE EVEN PASSES INSPECTION WITH FLYING COLORS , SO ANYWAYS PASS THAT NOW THEY TELLING ME THAT THE PROBLEM IS IN THE FUEL SYSTEM THAT THEY JUST WAS SUPPOSE TO REPLACE MIND YOU I NEVER HAD A PROBLEM WITH MY VEHICLE AND IVE OWNED IT A FEW YEARS , SO NOW I GOT THIS RECALL DONE AND NOW THIS PROBLEM COMES UP , SO NOW I AGREE TO PAY THEM 1100$ JUST TO FIX SOMETHING THAT WAS SUPPOSE TO BE FREE WHICH IM NOT HAPPY ABOUT ONE BIT NOT ONLY THEY TAKE LONGER THEN THEY SUPPOSE TOO WORKING ON MY CAR BUT FEW DAYS AFTER I PAY THEM AND TAKE MY VEHICLE NOW THE SAME PROBLEM AGAIN !! GET STRANDED SO NOW IM NOT THINKING GOING BACK BECAUSE I CANT AFFORD TO HAVE SOMETHING ELSE COME UP AND HAVE TO PAY ONCE AGAIN ! SO AS OF NOW I HAD TO TAKE MY CAR TO MY OWN PERSONAL MECHANIC SO HE CAN FIX A PROBLEM MY CAR NEVER HAD PRIOR TO THIS RECALL VISIT IM FURIOUS AND SPEND OVER 3000 TRYING TO CLEAN UP THE DEALERS MESS !