NHTSA Complaint #11154227 — 2010 SUBARU LEGACY

WHILE DRIVING THE CAR, IT FREQUENTLY JOLTS, MAKES A SCREECHING NOISE AND IT IS SCARY BECAUSE IT ALSO FEELS AS THOUGH IT MAY SIMPLY TURN OFF. I HAVE CONTACTED THE DEALERSHIP FROM WHICH I PURCHASED THE VEHICLE AND I WAS INFORMED THAT SUBARU IS AWARE OF THE ISSUE AND THAT THEY WOULD LIKELY TAKE CARE OF REPAIRING THE TRANSMISSION ($7,000). HOWEVER, SUBARU HAS CONTACTED ME WITH THE OFFER TO PAY ONLY $2,500 OF THE TOTAL AMOUNT OF THE REPAIR. MY MAJOR CONCERN IS THAT SUBARU RECALLED THESE (CVT) TRANSMISSIONS, BEGINNING WITH 2012 MODELS; HOWEVER, THEY ARE AWARE THAT THE PROBLEM ALSO EXISTS IN THE 2010 OUTBACK AND LEGACY, BOTH OF WHICH MY HUSBAND AND I OWN AND DRIVE, RESPECTIVELY.