NHTSA Complaint #11154126 — 2009 CADILLAC DTS

MY 2009 CADILLAC DTS RECENTLY HAD A PROBLEM WITH THE STEERING, IT WAS STEERING HARD WHEN MAKING RIGHT OR LEFT TURNS AND EVENTUALLY BEGAN MAKING NOISES. I TOOK IT TO MY GM DEALER AND THEY CHECKED THE HOSES AND FLUID RECEPTACLE. ALL THEY FOUND WAS THE RECEPTACLE WAS LOW ON POWER STEERING FLUID AND I PICKED UP A BOTTLE AT AN AUTO PARTS STORE AND THEN MY STEERING WAS OK. SEVERAL WEEKS LATER MY STEERING GOT VERY HARD AND I HAD TROUBLE STEERING IT SO I STOPPED AND ADDED MORE FLUID. I RETURNED TO THE DEALER AND WAS TOLD MY POWER STEERING LINE WAS LEAKING AT ONE END WHERE IT WAS ATTACHED TO SOME METAL. MY COST WAS $402 TO REPLACE THE ONE HOSE. THIS LEAKY HOSE MADE MY CAR VERY HARD TO STEER AND I CAN'T IMAGINE WHY A STRONG HOSE LIKE THIS ONE WOULD EVER LEAK ESPECIALLY ON A VEHICLE WITH BELOW AVERAGE ANNUAL MILEAGES. THE INCIDENT OCCURRED AROUND 61,700 MILES AND COULD HAVE CAUSED A BAD ACCIDENT