NHTSA Complaint #11154082 — 2016 FORD FLEX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11154082
Vehicle 2016 FORD FLEX
Component ENGINE
Date of Incident
Date Filed
Mileage 32,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WY

Consumer Description

"TAKATA RECALL" MY ENGINE LIGHT WENT ON 2000 MILES BEFORE MY MANUFACTURES WARRANTY EXPIRED. I HAVE A FORD SHOP HERE, BUT THEY ARE RATED SO LOW AND I HEAR NOTHING BUT BAD STUFF ABOUT THEM, SO I CALLED THE NEXT CLOSEST 95 MILES AWAY IN SPEARFISH, SD. I EXPLAINED TO THE GUY WHAT CODE THE ENGINE THREW, BUT MY LIGHT IS NOW OFF. HE SAID NOT TO COME IN, UNTIL MY ENGINE LIGHT CAME BACK ON. MEANWHILE MY ENGINE STILL HISSES AND THE EXHAUST ODOR IS SO STRONG INSIDE AND OUTSIDE OF THE VEHICLE. I HAVE 36,879 MILES ON MY 2016 AND EITHER HAVE AN EXHAUST LEAK FROM THE HEADERS OR THE MANIFOLD. THE ENGINE LIGHT WON'T COME BACK ON AND NOONE WILL CHECK THE VEHICLE WITHOUT IT ON. THERE IS NO REASON FOR MY "NEWER" VEHICLE TO HAVE AN EXHAUST LEAK TO THIS EXTENT.

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