NHTSA Complaint #11154078 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11154078
Vehicle	2014 KIA SOUL
Component	ENGINE
Date of Incident	November 23, 2018
Date Filed	November 26, 2018
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

11/23/2018 1445 TRAVELING FROM WILSONVILLE OR TO NETARTS BAY, OR ON HWY 6 WESTBOUND CATASTROPHIC ENGINE FAILURE/ KIA ENGINE OIL DEFECT - ENGINE SEIZED AT HIGHWAY SPEEDS. SAFELY GOT INTO TILLAMOOK TO CALL AAA FOR AN 85 MILE TOW BACK HOME TO WILSONVILLE. HAD A VERY LONG WAIT IN THE RAIN FOR TOW TRUCK. WE REGULARLY CHANGED OIL AND PERFORMED ALL SCHEDULED MAINTENANCE OF WHICH WE HAVE COMPLETE RECORDS, VERY CLEAN AND NO ACCIDENTS. NO WARNING TO ANY PROBLEM BEFORE INCIDENT. AFTER THE INCIDENT WE HAD THE OIL CHECKED AND CHANGED AGAIN AT VALVOLINE INSTANT OIL CHANGE IN TILLAMOOK JUST TO SEE IF THEY COULD HELP. NEW OIL DID NOT IMPROVE THE CONDITION.

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