NHTSA Complaint #11154028 — 2012 KEYSTONE COUGAR

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11154028
Vehicle	2012 KEYSTONE COUGAR
Component	STRUCTURE:BODY
Date of Incident	October 12, 2018
Date Filed	November 26, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

TL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THE SPARE TIRE WAS BOLTED TO THE REAR BUMPER AND WAS TOO HEAVY, WHICH CAUSED THE BUMPER TO DETACH FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO ANTHEM RV AND BOATS (44019 N BLACK CANYON HWY, NEW RIVER, AZ 85087, (623) 465-7331) WHO STATED THAT THE VEHICLE COULD NOT BE REPAIRED. THE DEALER TOOK SEVERAL PICTURES AND EMAILED THEM TO THE KEYSTONE MANUFACTURER WHO OFFERED LIMITED ASSISTANCE. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY FOR MOST OF THE REPAIRS. THE CONTACT SEARCHED ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 12V355000 (STRUCTURE, TIRES, EQUIPMENT) FOR HIS VEHICLE. *TT CARFAX CANNOT PROCESS THIS REQUEST. *JB

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#10607193 — June 30, 2014 — TL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE REAR DRI...

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