NHTSA Complaint #11153413 — 2015 GMC YUKON DENALI XL

WHEN COMING TO A STOP THERE WOULD BE A SUDDEN SURGE AND IT FELT LIKE THE VEHILCE WAS BEING PUSHED FORWARD. THERE HAS BEEN A FEW OCCASIONS WHERE WE ALMOST HIT SOMETHING IN FRONT OF US BECAUSE OF THIS SURGE. THERE WAS A BAD SHUTTER THOUGH OUT THE VEHICLE AT 30 TO 50 MPH. MADE COMPLAINTS TO DEALER. THEY COULDN'T DUPLICATE THE PROBLEM. THIS WAS AT ROUGHLY 6K MILES AT THE TIME OF THE FIRST OIL CHANGE. AT 10K MILES THE VEHICLE STALLED OUT AND DIED IN OUR DRIVE WAY AFTER PUTTING IT INTO REVERSE TO BACK OUT. THE VEHICLE ROLLED BACK INTO THE STREET AS OUR DRIVEWAY IS AT A INCLINE WITH OUT ANY FUNCTIONS OR CONTROLS. LUCKY TRAFFIC WAS LIGHT AND THEY WERE ABLE TO AVOID HITTING US. I WAS ABLE TO START IT EVENTUALLY AND DROVE ITS STRAIT TO THE DEALERSHIP. THEY FOUND THE TORQUE CONVERTER WENT BAD AND REPLACED IT. COMPLAINED ABOUT THE ROUGH RIDE, NOISES AND LOOSE FEEL COMING FROM THE FRONT END SEVERAL TIMES AT 20,000 MILES AND 30,000 MILES. WHEN DRIVING THE VEHICLE OVER BUMPS WHILE IN A CURVE THE VEHICLE WOULD JERK TO THE SIDE PULLING THE STEERING WHEEL HARD TO THE SIDE IT WAS PULLED TOWARDS. THERE WERE A FEW OCCASIONS WHERE WE ALMOST HIT A VEHICLE OR CONCRETE WALL. THEY FINALLY REPLACE SOME COMPONENTS ON THE FRONT END. NO MORE NOISES FROM THE FRONT END FOR ABOUT 2,000 MILES AND THEN IT COMES BACK. THE SHUTTER IS BACK ALONG WITH ERRATIC SHIFTING. SERVICE REPLACES THE TORQUE CONVERTER AGAIN AT 45,000 MILES. THIS TIME IT LAST A LITTLE BIT LONG AND I DON'T START HAVING ISSUE WITH THE TORQUE CONVERTER UNTIL NEARLY 60,000 MILES. THE FRONT END STILL POPS, CREAKED AND FEELS LOOSE AT TIMES AND THE TORQUE CONVERTOR IS STILL FAILING.