NHTSA Complaint #11153184 — 2018 CHEVROLET MALIBU

I RENTED A 2018 MALIBU (11K MILES) WITH THE 1.5 ECOTECH ENGINE FROM HERTZ IN LAKEVILLE, MN STARTING 10/31/18. NO VIN BUT IT WAS RENTAL RECORD #147556754, VEHICLE #02298, LICENSE #IL AW71337. WE PUT APPROX 1100 MILES ON IT THE FIRST TWO DAYS - ALL INTERSTATE DRIVING. ON THE HIGHWAY, THE STEERING WHEEL BECAME 'STUCK'. TO MAKE SMALL LANE CORRECTIONS OR CHANGE LANES, I HAD TO MODERATELY FORCE THE STEERING WHEEL TO TURN. IT WAS COMPARABLE TO HAVING A 'CATCH' IN THE STEERING. ONCE THE FORCE WAS MADE, THE CAR AUTOMATICALLY MOVED 1/4 TO 1/2 A LANE LEFT OR RIGHT DEPENDING ON WHICH WAY I WAS TURNING. AFTER THE FIRST TWO DAYS, THE CAR SEEMED TO WORK FINE. MAYBE IT WAS BECAUSE THE WEATHER WAS COOLER AFTER THE FIRST COUPLE DAYS - NOT SURE. I DID REPORT THIS TO THE LOCAL HERTZ CUSTOMER SERVICE PERSON AND SHE SAID THEY WOULD LOOK AT IT. PERSONALLY, I CONSIDER THIS A GM ISSUE VS A HERTZ ISSUE.