NHTSA Complaint #11152604 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11152604
Vehicle 2009 FORD ESCAPE
Component STEERING
Date of Incident
Date Filed
Mileage 138,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

SEVERAL TIMES WHILE DRIVING/TURNING, THE CAR WOULD DING AND A VERY BRIEF MESSAGE WOULD FLASH ON THE CONSOLE. COULDN'T READ IT FAST ENOUGH BEFORE IT WENT AWAY. TODAY GOT IN AFTER WORK AND THE POWER STEERING ASSIST FAULT MESSAGE CAME ON AND THERE IS NO POWER STEERING. THERE IS A RECALL FOR THIS FOR THIS MAKE AND MODEL YEAR, BUT APPARENTLY NOT FOR EVERY VEHICLE. SEARCHING ONLINE FOUND MULTIPLE OTHER PEOPLE TALKING ABOUT THE SAME PROBLEM IN 2009 ESCAPES (OR OTHER YEARS INCLUDED IN THAT RECALL) THAT WERE NOT COVERED IN THE RECALL. WONDERING IF THE RECALL SHOULD BE EXPANDED. THIS IS A VERY EXPENSIVE FIX AND NOT SOMETHING THAT IS VERY LIKELY TO GO OUT OTHERWISE.

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