NHTSA Complaint #11152432 — 2014 FORD POLICE INTERCEPTOR UTILIT

CONDITION STARTED AFTER TIRE ROTATION AND ALIGNMENT. WHILE IN MOTION AT 30 MPH OR HIGHER THE VEHICLE EXHIBITS UNCOMMANDED STEERING AND DELAYED RESPONSE TO COMMANDED STREERING INPUTS. WHILE TURNING THE STEERING WHEEL IN A HIGH SPEED TURN THE STEERING WHEEL ANGLE AND THE ANGLE OF THE WHEELS DO NOT SEEM TO MATCH AND AFTER INCREASING THE ANGLE OF THE STEERING WHEEL TO COUNTER ACT THE MISMATCHED ANGLES THE STEERING RACK SUDDENLY RETURNS TO MATCH THE NOW COMMANDED INPUT, WHICH IF UNCORRECTED OR UNEXPECTED COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE. WHILE AT SPEED IN A STRAIGHT LINE THE STEERING MAY WITH OUT ANY STEERING INPUTS BEGIN DEVIATING SLOWLY TO THE LEFT OR RIGHT AND THAN RETURN TO CENTER LINE. IF CORRECTION INPUT IS PROVIDED RETURN TO CENTER LINE IS MORE ABRUPT. NON-DEALER SERVICE CENTER RE-CALIBRATED ELECTRONIC STEERING CONTROLS AND PROBLEM WENT AWAY BUT AFTER SEVERAL MONTHS OF DRIVING THE ISSUE RETURNED. STEERING WHEEL LOGO NO LONGER APPEARS TO BE STRAIGHT AND CONTINUES TO BE OFF CENTER TO THE RIGHT OVER TIME.