NHTSA Complaint #11152302 — 2017 TESLA MODEL S

ON OCTOBER 18TH, MY TESLA WAS A MINOR FENDER BENDER . I WAS ON AUTO PILOT AND GOING ON A < 3 MPH SPEED BEFORE THE EXIT RAMP. ANOTHER CAR WAS STATIONED IN FRONT OF ME AND AUTOPILOT DID NOT REALIZE THE CAR CAME IN FRONT OF ME AND HIT THE OTHER CAR. THOUGH THE DAMAGES ARE MINIMAL & THE OTHER PERSON WAIVED HIS RIGHT TO CLAIM INSURANCE . I WANTED TO UNDERSTAND THE REASON AND THE ROOT CAUSE OF THE CURRENT ACCIDENT SO THAT I CAN BE CONFIDENT TO USE THE AUTO PILOT GOING FORWARD. HENCE I FILED A COMPLAINT WITH THE CUSTOMER SUPPORT. AFTER 4 WEEKS OF INVESTIGATION AND REPEATED NUDGING FROM MY SIDE TO EXPEDITE THE INVESTIGATION, I WAS TOLD THAT THE CAR WAS IN AUTO PILOT MODE, AND THE CAR DID NOT REALIZE THE OTHER CAR IN FRONT UNTIL THE ACCIDENT OCCURRED AND THE CAR DID APPLY BRAKES AFTER THE INCIDENT. I ALSO REQUESTED FOR THE INVESTIGATIVE LOGS AND NOTES FOR MY ANALYSIS BUT THE REQUEST WAS REJECTED BY THE CUSTOMER SUPPORT