NHTSA Complaint #11152289 — 2013 VOLVO XC90

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11152289
Vehicle	2013 VOLVO XC90
Component	AIR BAGS
Date of Incident	June 15, 2018
Date Filed	November 18, 2018
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

I AM THE SECOND OWNER OF THIS CAR THE OTHER OWNER WAS IN THE FAMILY AND THE AIRBAGS HAVE NEVER BEEN DEPLOYED. A COUPLE MONTHS AGO THE SRS AIRBAG SERVICE URGENT LIGHT CAME ON AND WE TOOK IT TO THE DEALERSHIP TO HAVE IT LOOKED AT. THEY SAID THAT THE AIRBAGS NEEDED TO BE REPLACED. BEING THAT THIS IS SUCH A CRUCIAL COMPONENT THAT SHOULD BE WORKING IF IT HAS NEVER BEEN USED I WANTED TO ALERT NHTSA AND SEE IF IT WERE A MORE WIDESPREAD CONCERN. I APPRECIATE YOU LOOKING INTO THIS. THERE WERE NO EVENTS LEADING UP TO THE AIRBAG LIGHT AND THAT IS THE REASON FOR MY CONCERN.

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