NHTSA Complaint #11152286 — 2016 TOYOTA PRIUS STRUCTURE:BODY

Complaint Details

ODI Number	11152286
Vehicle	2016 TOYOTA PRIUS
Component	STRUCTURE:BODY
Date of Incident	November 6, 2018
Date Filed	November 18, 2018
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I HAVE NOW HAD MY WINDSHIELD DEVELOP CRACKS TWICE. THE FIRST TIME WAS ON JANUARY 8, 2018. I WAS DRIVING BEHIND A LARGE TRUCK, AND A PEBBLE WAS KICKED UP BY THE TRUCK'S REAR TIRE THAT STRUCK THE MIDDLE OF THE BASE OF MY WINDSHIELD. A CRACK DEVELOPED THE NEXT DAY, AND STARTED SPREADING. I HAD MY WINDSHIELD REPLACED. THE SECOND WINDSHIELD CRACK OCCURRED ON 11/6/2018. MY SPOUSE AND I HAD RETURNED FROM DINNER, AND HE NOTICED A CRACK AT THE BASE OF THE WINDSHIELD, JUST TO THE RIGHT OF CENTER, BEFORE WE GOT OUT OF THE CAR, AFTER WE HAD PARKED IN OUR INDOOR GARAGE. THIS TIME, I DO NOT RECALL ANY OBJECTS, SUCH AS A PEBBLE, GRAVEL, OR HAIL, HITTING MY WINDSHIELD PRIOR TO THE CRACK DEVELOPING.

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