NHTSA Complaint #11152102 — 2005 TOYOTA 4RUNNER STRUCTURE:BODY

Complaint Details

ODI Number	11152102
Vehicle	2005 TOYOTA 4RUNNER
Component	STRUCTURE:BODY
Date of Incident	November 16, 2018
Date Filed	November 16, 2018
Mileage	196,660 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

PLEASE ADD THE BELOW TO: FRAME CORROSION NHTSA ACTION NUMBER: DP18002 COMPONENTS STRUCTURE TONIGHT I WAS SURPRISED TO HAVE MY TOYOTA DEALER TELL ME THAT MY 2005 4RUNNER FRAME WAS RUSTED OUT. HE RECOMMENDED THAT I NOT HAVE THEM DO THE ROUTINE MAINTENANCE I HAD SCHEDULED AND HE ZEROED OUT THE INVOICE. HE QUESTIONED WHETHER IT WAS SAFE TO DRIVE, AND SAID IT WOULD NO LONGER PASS THE NEXT INSPECTION. THE REST OF THE VEHICLE IS IN GREAT SHAPE. DESPITE DOING OIL UNDERCOATING EVER SINCE TOYOTA WARRANTY EXPIRED, THE FRAME WAS NO MATCH TO THE SALTY WINTER ROADS OF NH.

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