NHTSA Complaint #11152018 — 2012 KIA SORENTO

ENGINE IS USING EXCESSIVE OIL - A QUART OF OIL EVERY 1000 MI. I HAVE TAKEN IT TO MY NEAREST KIA DEALER WHO ON THE FIRST VISIT A MONTH AGO TOLD ME I NEEDED A TUNE-UP (NEW PLUGS, PCV VALVE, ETC. I JUST HAD A TUNE-UP AT MY REGULAR SVC RPR SHOP IN MAY. KIA DLR TOLD ME THEY DID NOT USE OEM ARTS, SO I OK'ED THE TUNE-UP AND SUGGESTED WORK TO SEE IF IT WOULD HELP. PER THEIR ADVICE, I BROUGHT IT BSCK THIS WK AFTER PUTTING ON 1000 MI. AND IT WAS AGAIN A QT. LOW. THEY HAD A TECH LINE CASE OPEN WITH KIA FACTORY ON FIRT VISIT AND WORKED WITH THEM AGAIN THIS WK. KIA'S ANSWER IS THAT THEY WILL NOT REPLACE THE ENGINE UNTIL TI THROWS A ROD. I AM GREATLY CONCERNED FOR MY WIFE AND I SAFETY. WE LIVE IN A HIGH TRAFFICE CITY (ATLANTA) AND WHEN THE ENGINE BLOWS, WE COULD BE INJURED BADLY OR EVEN KILLED. THIS IS NOT AN ACCEPTABLE SOLUTION. NOTE: ENGINE RECALL WAS DONE LAST YEAR OR SO, SO I AM TOLD THE ENGINE WILL BE REPLACED FOR LIFE ANY TIME IT FAILS STILL UNACCEPTABLE DUE TO THE THREAT OF INJURY OR DEATH.