NHTSA Complaint #11152012 — 2014 CADILLAC ATS

CADILLAC ATS 2014 - WHEELS/TIRE RIMS - I PURCHASED THE CAR IN 2014 WITH MICHELIN RUN-FLAT LOW PROFILE TIRES. AS OF TODAY, NOVEMBER 16, 2018, I HAVE REPLACED 22 TIRES, DUE TO THE TIRE ITSELF SEPARATING FROM THE TIRE RIM. IN SEVERAL CASES THE CAR DID NOT INDICATE ON THE DISPLAY PANEL THIS PROBLEM EXISTED. THE BENEFIT OF THESE TIRES IS TO ALLOW YOU TO RIDE ON THEM FOR APPROXIMATELY 40-45 MILES. THE PROBLEM IS THE CAR DOES NOT ALWAYS INDICATE THE ISSUE ON THE DASHBOARD DISPLAY AND YOU DON'T KNOW HOW LONG YOU WERE ALREADY DRIVING WITH THE ISSUE. ALSO, ON OCCASION THE DISPLAY SHOWS PSI ZERO WHEN IT FIRST ALERTS YOU TO THE PROBLEM, WHICH REQUIRED ME TO BE TOWED AFTER WAITING ON THE SIDE OF THE ROAD FOR OVER AN HOUR. WHILE WAITING FOR THE TOW TRUCK, CAUSING DANGER TO MYSELF AND OTHER DRIVERS ON THE ROAD. WHEN I ADDRESSED THIS WITH THE DEALER, THEY INDICATED THE CAR DOES NOT REGISTER A TIRE ISSUE UNLESS THE INNER LINING OF THE TIRE IS RIPPED. WHEN DRIVING I AM CONSTANTLY WEAVING TO PREVENT ANY SIZE POT HOLE TO PREVENT ANOTHER TIRE EPISODE. THIS ALSO CAUSES A DANGEROUS SITUATIONS. THE TIRE AND/OR TIRE RIMS SHOULD BE INVESTIGATED, TO PREVENT ANY FUTURE HAZARDOUS DRIVING SITUATIONS FOR MYSELF AND OTHERS. I HAVE PICTURES OF A FEW OF THE TIRE RUBBER SEPARATED FROM THE TIRE RIM, AND ALSO HAVE ALL THE RECEIPTS FOR THE (21) TIRE REPLACEMENTS AND TOWING RECEIPTS IF NEEDED. INCIDENTS HAVE HAPPENED IN NY, NJ AND PA, THE CAR WAS IN MOTION WHEN THE CAR DISPLAY WOULD INDICATED A PROBLEM, HOWEVER, IN SEVERAL OF THE INCIDENTS I SAW THAT THE TIRE WAS SEPARATED FROM THE TIRE RIM, YET THE CAR DISPLAY DID NOT INDICATE AN ISSUE. I CAN BE CONTACTED ON MY CELL PHONE [XXX]. I INDICATED IT HAPPENED 11/16/18, THIS HAS HAPPENED ON MULTIPLE OCCASIONS, UP TO THIS DATE 21 TIRES HAVE BEEN REPLACED, IN ON INSTANCE 3-TIRES WERE REPLACED AT ONE TIME. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).