NHTSA Complaint #11151550 — 2014 FORD F-150

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11151550
Vehicle	2014 FORD F-150
Component	STRUCTURE:BODY
Date of Incident	November 7, 2018
Date Filed	November 14, 2018
Mileage	44,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

VEHICLE WAS PARKED IN GARAGE AND IT WAS APPROX 40 DEGREES OUTSIDED. STARTED TRUCK USING REMOTE START, WHEN I INSERTED KEY INTO IGNITION AND TURNED VEHICLE ON TO DRIVE THERE WAS A LOUD BANG OR POP FROM THE REAR OF CAB. I GOT OUT OF VEHICLE TO LOOK AROUND AND FOUND REAR SLIDING WINDOW WAS SHATTERED ON THE DRIVER'S SIDE, WITH NO EVIDENCE OF ANYTHING HITTING THE GLASS, OBVIOUSLY SINCE IT WAS IN A GARAGE. I THEN DID SOME RESEARCH ONLINE AND FOUND NUMEROUS WEBSITES WITH HUNDREDS OF PEOPLE COMPLAINING OF THIS SAME EXACT ISSUE HAPPENING ON 2010-2014 F150 TRUCKS. I THEN DROVE IT TO MY LOCAL FORD DEALER FOR REAPAIRS/REPLACEMENT. THEY CAN NOT EXPLAIN HOW OR WHY IT HAPPENED, AGREED THAT IT WAS OBVIOUS NOTHING STRUCK THE WINDOW CAUSING IT TO SHATTER. THEY'VE ALSO INFORMED ME FORD IS NOT WILLING TO COVER THIS UNDER WARRANTY? I'M NOT SURE HOW MANY VEHICLES HAVE TO BE AFFECTED BY THIS IDENTICAL ISSUE BEFORE A RECALL OR TSB IS ISSUED? THIS IS AN OBVIOUS PROBLEM WITH FORD'S REAR WINDOWS AND COULD CAUSE SERIOUS HARM IF SHATTERED WHILE DRIVING, CAUSING AN ACCIDENT, INJURING CHILDREN IN BACK SEAT, ETC.. IT'S BEEN A WEEK NOW AND I'M STILL GETTING THE RUN AROUND FROM FORD.

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