NHTSA Complaint #11151518 — 2012 DODGE AVENGER

NO HEAT OR DEFROST ON PASSENGERS SIDE OF VEHICLE: I FEEL THAT IT IS A SAFETY ISSUE WHEN THE WINDOW HAS FROST ON IT OR FOGS DURING DRIVING. ON NOVEMBER 20, 2017 I WENT TO THE DEALERSHIP WITH NO HEAT OR DEFROST ON THE PASSENGERS SIDE OF CAR. THE DEALERSHIP FOUND THAT THE HEATER CORE WAS PLUGGED. THE CAR WAS OUT OF THE DODGE WARRANTY AND THE AFTER MARKET WARRANTY I HAD BOUGHT WITH THE VEHICLE FELT IT WAS FROM "NORMAL WEAR AND TEAR". DOING RESEARCH ON-LINE. I HAVE FOUND THAT DODGE KNOWS OF AN ISSUE WITH THIS PARTICULAR ENGINE AND SAND LEFT BEHIND DURING PRODUCTION BUT WON'T ADMIT TO IT. I AM HEADED BACK TO THE DEALERSHIP AGAIN (NOV 14, 2018) TO REPORT THAT THE REPAIR THAT THEY MADE LAST NOVEMBER NEEDS TO BE DONE AGAIN, I HAVE NO HEAT OR DEFROST ON THE PASSENGER SIDE AND THAT IT IS A SAFETY ISSUE WHEN THE WINDOW HAS FROST ON IT OR FOGS DURING DRIVING.