NHTSA Complaint #11151499 — 2010 HYUNDAI ELANTRA

THERE HAVE BEEN MANY BREAK INS SINCE 2014. I GOT THIS CAR 02/2014 AND SINCE 07/2014 THERE HAVE MULTIPLE BREAK INS INTO THIS VEHICLE. CONFIRMED BY LAKELAND HYUNDAI DEALERSHIP IN 2016. THIS DEALERSHIP AGREED TO TAKE THE CAR FOR A DAY TO DO A THOROUGH INSPECTION TO SEARCH FOR ANYTHING THAT SHOULD NOT BE ON THE VEHICLE IF I AGREED TO PAY A FEE. I WAS ADVISED BY THIS DEALERSHIP TO TAKE IT BACK TO HOLLER HYUNDAI IN MAITLAND OR WINTER PARK, FL AND SEE IF THEY WOULD AGREE TO DO THE INSPECTION HERE WITHOUT CHARGE EVEN THOUGH YOU'RE OUT OF WARRANTY. HOLLER HYUNDAI DOES NOT HAVE THE EQUIPMENT TO DO THE INSPECTION, ONLY FEW SELECTIVE STORES IN THE STATE OF FLORIDA HAVE THIS EQUIPMENT. I HAVE COMPLAINED TO HOLLER HYUNDAI SINCE EARLY 2015, AND THEY NEVER DID ANYTHING ABOUT IT. I CONTACTED HYUNDAI MOTOR FINANCE AT 800-633-5151 AND ALL THEY DID WAS TAKE INFORMATION DOWN ON PAPER BUT NOTHING BEYOND WAS RESOLVED. BECAUSE OF THE BREAK INS, THIS HAS AFFECTED OUR RADIO RECEPTION WHILE PARKED SITTING INSIDE THE CAR OR IN MOTION EVEN WHEN MOST OF THE TIME RECEPTION SHOULD BE CLEAR NOT CLOUDY. ELECTRICAL WIRES SEEM TO CAUSE SKIPPING, AND HOW THE CAR FUNCTIONS WHEN IN MOTION. JUST TWO DAYS, I DISCOVERED A BLACK JACKET WAS TAKEN FROM THE CAR. OTHER ITEMS MISSING FROM THE VEHICLE SINCE THEN WAS: A VERY EXPENSIVE BURGANDY HANDHELD BLOW DRYER; CLOTHES; AND OTHER PERSONAL ITEMS THAT WERE HIDDEN INSIDE THE VEHICLE WERE STOLEN. I HAVE BEEN VERY DISAPPOINTED AND UPSET WITH HOLLER HYUNDAI AND THE CAR SINCE ALL OF THIS, AND FEEL I SHOULDN'T HAVE TO PAY ANYTHING FOR THIS INSPECTION. I'M NOT INVOLVED IN ANY FORM OF ILLEGAL ACTIVITY NEITHER MY DAUGHTER. WE ARE THE ONLY TWO WITH KEYS TO THIS CAR AND WE DRIVE TOGETHER IN THE CAR 95% IF NOT 100% OF THE TIME.