NHTSA Complaint #11151490 — 2017 ACURA RDX ENGINE

Complaint Details

ODI Number	11151490
Vehicle	2017 ACURA RDX
Component	ENGINE
Date of Incident	November 14, 2018
Date Filed	November 14, 2018
Mileage	14,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

I REQUESTED FREE DIAGNOSTIC FROM ACURA AND THEY DENIED DUE TO INVOLVEMENT OF ACCIDENT ON 2/27/2018(REAR-END). BUT THE VEHICLE WAS REPAIRED IN THE BODY SHOP CERTIFIED BY ACURA AND I MADE CLAIM AGAIN TO GEICO INSURANCE COMPANY TO FIGURE OUT. THE SUBJECT VEHICLE HAVE THE FUEL CONSUMPTION DROPPED FROM 25 MILES/GALLON TO 20 MILES/GALLON AND SMELL GASOLINE WHEN TURN ON THE ENGINE. ACURA CASE# IS 09121073 AND MR. AMARY TALKED ME ABOUT THEIR WAY TO DEAL WITH CUSTOMER. THE SUBJECT VEHICLE IS LEASED AND WE HAVE STILL 2 YEARS TERM LEFT ON IT. ACURA IS TRYING TO IGNORE A POTENTIAL HAZARD AND SAFETY ISSUE. PLEASE HELP US OUT...THANK YOU FOR YOUR TIME READING THIS.

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