NHTSA Complaint #11151281 — 2008 TOYOTA CAMRY HYBRID

MY ABS BRAKE ACTUATOR FAILED WHILE DRIVING CAUSING THE BRAKES TO STOP FUNCTIONING PROPERLY. I WAS FORCED TO SLAM MY BRAKES FOR THE CAR TO STOP. LUCKILY I WAS IN A PARKING LOT GOING ABOUT 5 MPH. OTHERWISE, I COULD HAVE DIED OR KILLED SOMEONE. THERE WAS NO NOTICE BEFOREHAND OF THE PROBLEM. I SPOKE TO TOYOTA CUSTOMER CARE AND THEY CLAIM THEIR WAS AN EXTENDED WARRANTY AND SUPPLEMENTAL WARRANTY THAT WERE ISSUED, BUT THE SUPP WARRANTY EXPIRED APRIL OF THIS YEAR (2018) AND AT 150,000 MILES. MY CAR CURRENTLY HAS 155K MILES. I WAS NEVER NOTIFIED OF THIS PROBLEM BY TOYOTA. THEY HAVE MY INFORMATION ON FILE. I WOULD HAVE EITHER SOLD/TRADED IN MY VEHICLE LAST YEAR HAD I KNOWN THESE CARS HAVE THESE PROBLEMS. IN RESEARCHING ONLINE, NHTSA HAS INVESTIGATED THE BRAKE ACTUATER PROBLEMS THAT HAVE CAUSED CRASHES AND INJURIES. TOYOTA SHOULD HAVE ISSUED A RECALL LIKE THEY WERE FORCED TO DO IN 2009/2010 WHEN THEY'RE ACCELERATOR PEDALS WERE STICKING AND PEOPLE WERE DYING. NOW TOYOTA IS GOING TO CHARGE ME OVER $1,700 TO FIX THE PROBLEM. I DON'T HAVE A CHOICE SINCE THE CAR IS NOT IN WORKING CONDITION. I HAVE A CASE ID WITH TOYOTA CUSTOMER CARE 1811131473. THE LADY JUST LIED TO ME ABOUT TOYOTA BEING UNABLE TO COVER THE PROBLEM. SHE MADE IT SOUND LIKE THERE WAS A CONTRACT IN PLACE AND FIXING MY CAR WOULD BE BREAKING THE TERMS. I ASKED HER WHO NEGOTIATED THE TERMS, AND SHE DIDN'T HAVE AN ANSWER. I ASKED HER IF NHTSA OR A CLASS ACTION FORCED TOYOTA TO ACCEPT THE TERMS AND SHE SAID NO. CLEARLY, TOYOTA HAS TRAINED THEIR CUSTOMER SERVICE REPS TO LIE TO CUSTOMERS LIKE ME GETTING THEM TO THINK THERE ARE ABSOLUTE "TERMS" THAT CANNOT BE CHANGED IN ORDER TO ESCAPE LIABILITY.