NHTSA Complaint #11151219 — 2005 FORD MUSTANG GT

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11151219
Vehicle	2005 FORD MUSTANG GT
Component	AIR BAGS
Date of Incident	June 4, 2018
Date Filed	November 13, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 FORD MUSTANG GT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE VEHICLE WAS PURCHASED AT SHAMALEY FORD (11301 GATEWAY BLVD W, EL PASO, TX 79936, (915) 591-8600). THE DEALER KEPT SENDING EMAILS CONCERNING THE RECALL CAMPAIGN, BUT THEY STATED THAT THE PART WAS NOT AVAILABLE AND DID NOT KNOW WHEN IT WOULD ARRIVE. THE CONTACT CALLED TWO OTHER DEALERS: CASA FORD (5815 MONTANA AVE, EL PASO, TX 79925, (915) 779-2272) AND VIVA FORD (5550 N DESERT BLVD, EL PASO, TX 79912, (915) 834-2800) AND WAS INFORMED THAT THEY DID NOT KNOW WHEN PARTS WOULD BE AVAILABLE. THE THREE DEALERS MADE NO MENTION OF A LOANER VEHICLE OPTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB

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