NHTSA Complaint #11151167 — 2011 CHEVROLET SILVERADO 1500

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTY STARTING FROM A COLD START AND WOULD ALSO SHUT OFF WHEN DRIVING. THE CONTACT TOOK THE VEHICLE TO THE DEALER (REEDMAN TOLL CHEVROLET OF EXTON, 421 W LINCOLN HWY, EXTON, PA 19341, (484) 364-3809), BUT WAS DENIED SERVICE EVEN THOUGH THE MANUFACTURER SENT A LETTER OFFERING AN EXTENDED WARRANTY FOR THE VEHICLE. THE WARRANTY WAS FOR A THROTTLE SENSOR MALFUNCTION THAT CAUSED THE ENGINE POWER TO BE REDUCED. THE MANUFACTURER ALSO STATED THAT THE FAILURE WAS NOT COVERED UNDER THE EXTENDED WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 28,200.