NHTSA Complaint #11151082 — 2007 HONDA CIVIC

CRACKED AND LEAKING ENGINE BLOCK WITH ONLY 72K MILES ON VEHICLE. WE HAD THE FAMILY IN THE VEHICLE WHEN IT STARTED TO SMOKING HEAVILY, WITHOUT WARNING, CAUSING EXTREME VISIBILITY PROBLEMS AS WELL AS A HORRIBLE SMELL. THIS ALSO CAUSED OTHER VEHICLES AROUND US TO REACT. WE WERE IN HEAVY TRAFFIC AT THE TIME. TOOK IT TO OUR LOCAL DEALERSHIP THE VERY NEXT MORNING, AND BY LATE AFTERNOON, WERE TOLD IT HAS A CRACKED AND LEAKING ENGINE BLOCK. THERE HAS BEEN A VERY CLEAR AND NOTED PROBLEM WITH THIS VEHICLE'S ENGINE BLOCK AND, HAD THIS HAPPENED A FEW MONTHS AGO, THEY WOULD HAVE REPLACED IT AT NO CHARGE TO US AS LOYAL CUSTOMERS. WE ARE WITHOUT A SAFE VEHICLE, WHILE HONDA HAS HAD MANY MANY COMPLAINTS FROM OWNERS OF CIVICS FROM THESE YEARS. OURS ONLY HAS 72,000 MILES, IS MAINTAINED PROPERLY AND ALWAYS AT A HONDA DEALERSHIP. IT IS A COMMUTER ONLY VEHICLE, FOR THE MOST PART. PLEASE HELP US, AS WELL AS ALL THESE OTHER OWNERS I HAVE RESEARCHED, WHO ARE ALSO SUFFERING THE CONSEQUENCES OF HONDA NOT DOING THE PROPER THING WITH THEIR ENGINE BLOCK ISSUES! WE ALL LOOK TO YOU FOR SUPPORT AND TO MAKE SURE MANUFACTURERS ARE HELD TO THE STANDARD IN WHICH YOU SET FOR THEM. THEY WANT TO CHARGE US THOUSANDS OF DOLLARS TO REPAIR A VEHICLE THAT HAS A KNOWN PROBLEM DOCUMENTED. NOTHING LIKE HAVING A VETERAN'S CAR SMOKE OUT IN TRAFFIC ON ACTUAL VETERAN'S DAY. THANK YOU SO MUCH FOR YOUR TIME, ENERGY AND EFFORT.