NHTSA Complaint #11151032 — 2012 FORD F-250

THE BRAKE SHIFT INTERLOCK ACUATOR DOES NOT WORK IN MY 2012 FORD F250. I FOUND THIS OUT THE HARD WAY WHEN MY 8 YEAR OLD SON HIT THE SHIFTER AND THE TRUCK ROLLED BACKWARDS WITH HIM IN IT. I WAS TAKING GROCERIES OUT OF MY TRUCK AND I HAD THE KEYS IN MY POCKET THINKING THERE IS NOTHING HE CAN DO THAT WOULD MAKE THE TRUCK MOVE. LUCKILY I WAS ABLE TO JUMP INTO THE MOVING VEHICLE AND HIT THE BRAKE WITH MY HAND. THE WHOLE INCIDENT WAS RECORDED ON MY HOME SECURITY CAMERA. IT WAS A VERY SCARY SITUATION THAT COULD'VE GONE REALLY BAD BUT THANKFULLY IT DIDN'T. I FOUND THIS ARTICLE ONLINE (HTTPS://NEWS.PICKUPTRUCKS.COM/2011/12/RECALL-ALERT-2011-FORD-F-150-2012-FORD-F-250-F-350-F-450-F-550.HTML) AND ITS STATING THAT THERE WAS A RECALL ON THIS PART BUT ONLY FOR TRUCKS THAT WERE BUILT BETWEEN 9/9-9/22 OF THAT YEAR. MINE WAS BUILT 3/12 BUT I FIND IT FAR TOO HARD TO BELIEVE THAT THERE SHOULDN'T BE A RECALL ON MY VEHICLE ALSO. I CONTACTED FORD MOTOR CORPORATION AND THEY SEEM TO HAVE NO CONCERNS ABOUT MY CURRENT SITUATION. I BELIEVE SOMETHING THIS DANGEROUS SHOULD BE TAKEN CARE OF BY THEM. TO ME ITS NOT ABOUT THE MONEY BUT IT IS ABOUT THE PRINCIPLE OF HOW THERE COULD BE A POSSIBILITY OF DEATH CAUSED BY THIS. MY TRUCK ONLY HAS 46,000 MILES ON IT AND I BELIEVE THAT IS WAY UNDER THE AVERAGE MILAGE FOR A VEHICLE OF THAT AGE. HOPEFULLY I CAN GET SOME GUIDANCE FROM YOU GUYS IN WHICH TO TAKE MY NEXT STEP IN GETTING MY SITUATION RESOLVED. THANK YOU.