NHTSA Complaint #11150305 — 2013 FORD ESCAPE

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 10 MPH, THE VEHICLE STALLED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SEIZED AND THE RPMS INCREASED TO 5 RPMS. THE VEHICLE WAS TAKEN TO BILL KAY FORD (14633 S CICERO AVE, MIDLOTHIAN, IL 60445, 708-388-3000) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE DEALER MUST DUPLICATE THE FAILURE IN ORDER FOR THE VEHICLE TO BE REPAIRED. THE FAILURE MILEAGE WAS 60,000. *DT CONSUMER STATED REPORT IS INCORRECT. VEHICLE STALLED THE DAY AFTER CONSUMER PURCHASED IT ON MARCH 10TH AT 55,800 MILES. DEALERSHIP SAID IT WAS A KEY PROBLEM BUT IT WASN'T, 3 DAYS LATER THERE WAS NO POWER WHEN GAS PEDAL WAS PRESSED AND WENT INTO LIMP MODE AT 56,100 MILES. THIS HAS HAPPENED 10 TIMES. UPDATED 12/20/18*JB