NHTSA Complaint #11150205 — 2002 MERCEDES BENZ S430

I HAVE APPROXIMATELY 104,000 MILES, I CANNOT SEE IT ANYMORE BECAUSE WHILE DRIVING HOME AT NIGHT FROM THE AIRPORT ON THE EXPRESSWAY DOING 65 MILES PER HOUR, IT WENT BLACK. ALL THE GAUGES WERE FOUND STUCK IN THEIR LOCATION THE NEXT MORNING AT WHAT THEY WERE AT WHEN THE CLUSTER WENT BLACK. THE CLUSTER HAS NEVER RECOVERED AND I HAVE TO DRIVE WITH NO IDEA OF SPEED, SIGNALS OPERATION, FUEL LEVEL, OR WATER TEMP. THE INFORMATION DISPLAY IS ALSO BLANK SO I DON’T KNOW WHAT MY MILEAGE IS OR IF THE VEHICLE HAS ANY OTHER INFORMATION TO GIVE ME. I HAD TO DRIVE HOME 60 MILES IN THE DARK. MY HEADLIGHTS GO ON ALL BY ITSELF WHENEVER I START MY CAR NOW. MY CLIMATE CONTROL ALSO REMAINS LIT AND CAUSES A BATTERY DRAIN OVER A PERIOD OF TIME. I WAS VERY LUCKY TO MAKE IT HOME BUT NOW I CAN ONLY DRIVE DURING THE DAYTIME UNTIL I CAN GET MY INSTRUMENT CLUSTER REPAIRED. MY COMFORT LEVEL DRIVING THIS VEHICLE HAS DIMINISHED GREATLY, THIS VEHICLE IS MY FAMILY VEHICLE, DOES MERCEDES BENZ NOT CARE ANYMORE. IF ONE OF THEIR FAMILY MEMBERS WERE TO PERISH IN AN ACCIDENT AS A RESULT OF THIS PROBLEM I’M PRETTY SURE THEY WOULD IMMEDIATELY FIND A SOLUTION TO FIX IT.