NHTSA Complaint #11150145 — 2018 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11150145
Vehicle 2018 FORD F-250
Component STEERING
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

I WAS DRIVING DOWN I-10 GOING EAST ON I-10 AND CROSSED THE BRIDGE AT THE ALABAMA/FLORIDA LINE. I WAS CHANGING LANES WHILE GOING ACROSS THE BRIDGE AND HIT A BUMP. THE FRONT END OF THE VEHICLE STARTED VIOLENTLY SHAKING. THE STEERING WHEEL WAS ALSO VIOLENTLY SHAKING. I HAD NO CONTROL OF THE VEHICLE AND IT SHOOK UNTIL MY SPEED DROPPED BELOW 45 MPH WHICH TOOK ABOUT 20 TO 30 SECONDS. I FELT THAT IF I HAD HIT THE BRAKES, THAT THE FRONT WHEEL WOULD HAVE SHEARED RIGHT OFF THE AXLES. THIS WAS THE MOST FRIGHTENING SITUATION I HAVE EVER EXPERIENCED IN A VEHICLE. I HAVE KEPT THE SPEEDS BELOW 50 SINCE THE INCIDENT AND I DO NOT FEEL SAFE IN THE VEHICLE.

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