NHTSA Complaint #11149947 — 2018 HONDA ACCORD

TL* THE CONTACT OWNS A 2018 HONDA ACCORD. THE CONTACT STATED THAT THE REAR CAMERA SYSTEM FAILED TO FUNCTION PROPERLY. THE CONTACT CALLED HONDA OF COVINGTON (100 HOLIDAY SQUARE BLVD, COVINGTON, LA 70433, 1-877-892-0042) AND WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER THE RECALL. THE CONTACT EXPLAINED TO THE DEALER AND MANUFACTURER THAT THE REMEDY OF REPROGRAMMING THE DISPLAY AUDIO UNIT SOFTWARE FAILED. THE CONTACT WAS NOT NOTIFIED VIA MAIL OF NHTSA CAMPAIGN NUMBER: 18V629000 (VISIBILITY: REARVIEW MIRRORS/DEVICES); HOWEVER, HE RECEIVED A NOTIFICATION VIA THE MANUFACTURER'S APP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AGAIN BY THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.