NHTSA Complaint #11149906 — 2015 DODGE CARAVAN

TL* THE CONTACT OWNS A 2015 DODGE CARAVAN. WHILE DRIVING 55 MPH ON AN INTERSTATE, THE VEHICLE STALLED WITHOUT WARNING IN THE MIDDLE OF TRAFFIC. THE CONTACT RESTARTED THE VEHICLE AND DESCRIBED A JERKING MOTION THAT OCCURRED WITHOUT WARNING. THE CONTACT PULLED TO THE RIGHT SIDE OF THE ROAD AND PLACED THE VEHICLE IN THE REVERSE POSITION; HOWEVER, THE VEHICLE FAILED TO REVERSE. THE VEHICLE WAS TOWED TO JT'S CHRYSLER DODGE JEEP RAM FIAT (4838 SUNSET BLVD, LEXINGTON, SOUTH CAROLINA 29072, (803) 220-3725) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THE WARRANTY COVERAGE EXPIRED ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,002.