NHTSA Complaint #11149681 — 2007 FORD EDGE

TAKATA RECALL. I'VE BEEN TRYING TO GET SERVICE FOR THE TAKATA AIRBAG RECALL FOR THE PAST YEAR. I'VE CALLED THE FORDS NEARBY AND THEY DON'T HAVE THE PARTS. I'M CURRENTLY ON THEIR EMAIL LIST FOR WHEN THE PARTS BECOME AVAILABLE. I RECEIVED A LETTER IN THE MAIL THAT PARTS WOULD BECOME AVAILABLE IN THE SECOND AND THIRD QUARTERS OF 2018. I RECEIVED THAT LETTER IN MAY 2018. ALSO, I JUST RECEIVED MAIL FROM THE AUTO AIRBAG SETTLEMENT THAT STATED THAT I NEED TO GET THE RECALL AS SOON AS POSSIBLE. I CALLED FORD TODAY NOVEMBER 6, 2018 TO SEE IF THE PARTS HAVE COME IN BUT THEY STILL HAVE NOT. IM NOT SURE IF I NEED TO JUST CONTINUE TO WAIT FOR A LETTER FROM A FORD COMPANY WHEN THE PARTS COME IN OR IF OTHER PEOPLE WITH THE SAME RECALL HAVE ALREADY GOTTEN THEIR CARS FIXED AND I HAVEN'T BEEN NOTIFIED.