NHTSA Complaint #11149666 — 2017 TOYOTA HIGHLANDER

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11149666
Vehicle 2017 TOYOTA HIGHLANDER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

ON SUNDAY OCT 21 2018, THE DRIVER HAD JUST LEFT THE OLIN REST AREA IN NORTH CAROLINA, HEADING NORTHBOUND ON RT 77. AFTER DRIVING FOR A LITTLE BIT THE CAR SUDDENLY ACCELERATION UNINTENTIONALLY BY ITSELF. AND THE CAR STARTED TO ZIG ZAG ACROSS THE HIGHWAY LANES WITHOUT THE DRIVER TURNING THE STEERING WHEEL. THE DRIVER TRIED TO PRESS ON THE BRAKE BUT IT WAS NOT EFFECTIVE. THE CAR THEN GRAZED AN HIGHWAY GUARDRAIL AND IT PARTIALLY RIPPED OFF THE REAR LEFT SIDE AND REAR BUMPER. THE DRIVER KEPT PRESSING THE BRAKE WITHOUT EFFECT WHILE SWERVING ACROSS THE LANES. THEN SUDDENLY THE BRAKES STARTED TO WORK AND THE DRIVER WAS ABLE TO BRING THE CAR TO A STOP ON THE RIGHT SHOULDER. THE DRIVER PUT IT INTO PARK BUT THE ENGINE KEPT REVVING AT HIGH RPM UNTIL THE DRIVER TURNED OFF THE ENGINE. I THINK THE CAR HAD A SUDDEN UNINTENDED ACCELERATION INCIDENT DUE TO THE ELECTRONIC THROTTLE CONTROL. IN ADDITION, I THINK THE ZIG ZAG WAS DUE TO THE ELECTRONIC TRACTION/ STABILITY CONTROL, SENDING EXCESSIVE POWER TO A WHEEL ON A PARTICULAR SIDE OF THE VEHICLE WHEN IT DIDN'T NEED IT.

Related Complaints for the 2017 TOYOTA HIGHLANDER

Other ENGINE Complaints

#11711253 The contact owns a 2017 Toyota Highlander. The contact stated that when the vehicle was taken to a dealer for routine...
#11706787 I drive a 2017 Toyota Highlander and am having issues with the transmission. The issues and poor craftsmanship on the...
#11686749 Formal Complaint to NHTSA – Summary I am submitting this formal complaint regarding repeated mechanical and electric...
#11673285 After getting gas, the vehicle will not start. It will crank and crank but not turn over, like it is starving for gas...
#11609334 During the Multi Point Inspection, technician inspected the vehicle. He checked the engine, transmission, and cooling...

Recent Complaints for the 2017 TOYOTA HIGHLANDER

#11719603 POWER TRAIN Transmission failed in May 2025, around 95,000 miles. Had to have entire transmission replaced. Shop said metal filin...
#11711914 POWER TRAIN Transmission yes it’s available for inspection rite now on vacation on a very steep hill the transmission quit pullin...
#11711914 UNKNOWN OR OTHER Transmission yes it’s available for inspection rite now on vacation on a very steep hill the transmission quit pullin...
#11711173 POWER TRAIN Purchased my 2017 Highlander in June of 2017. At 4912 miles noticed the transmission was slipping. Contacted the deal...
#11709998 POWER TRAIN I had problems in gear shift the car when start moving it’s go very slow it’s need about 1 minute to change the shift...
Check any vehicle history by VIN - Free vehicle history report