NHTSA Complaint #11149619 — 2014 TOYOTA COROLLA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11149619
Vehicle	2014 TOYOTA COROLLA
Component	UNKNOWN OR OTHER
Date of Incident	October 24, 2018
Date Filed	November 6, 2018
Mileage	76,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

TAKATA RECALL I BUYING MY VEHICLE TOYOTA COROLLA 2014 IN EGYPT IN MARCH 2014. I USE IT UNTIL NOW AND MAKING ALL THE SERVICE REQUIRED THROUGH THE AGENT SERVES CENTER EVERY 10000 KM UNTIL NOW. NOW THE VEHICLE MAKE AROUND 138000 KM. SUDDENLY I HEARD A NOISE FROM THE TRANSMISSION (CVT) SO I SEND IT TO THE SERVES CENTER THEY TOLD ME THAT THEY NEED TO CHANGE THE TRANSMISSION AND THE TORQUE CONVERTER AND I SHOULD PAY ALL THE FEES WHICH WILL BE AROUND 130000 EGP (7300 USD) AS MY VEHICLE IS OUT OF WARRANTY PERIOD. THE QUESTION IS WHY I SHOULD PAY ALL THIS AMOUNT, I DO ALL THE SERVES ON TIME WITHOUT DELAYING IN THE AGENT SERVES CENTER. IS IT NORMAL TO CHANGE THE TRANSMISSION EVERY 137000 KM, THIS IS NEVER HAPPENED WITH ME BEFORE IN TOYOTA VEHICLES. SO I NEED TO KNOW WHAT SHOULD I DO. THANK YOU.

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