NHTSA Complaint #11149577 — 2015 SUBARU OUTBACK

REAR HATCH DOES NOT RELIABLY OPEN - CANNOT CLOSE AFTER MANUAL OVERRIDE. VEHICLE HAS HAD ISSUE FOR OVER 15000 MILES AND 5 TIMES AT THE DEALER BUT HAS NOT BEEN RESOLVED. REAR HATCH DOES NOT OPEN RELIABLY AND WHEN A MANUAL OVERRIDE IS NECESSARY TO REMOVE CARGO OR PETS, THE HATCH DOES NOT CLOSE EASILY AND DOOR LIGHT REMAINS ON EVEN WHILE DRIVING. THIS CAUSES AND OBVIOUS SAFETY ISSUE BOTH FOR CARGO ESCAPING THE VEHICLE AND ALSO FOR EXHAUST ENTERING THE VEHICLE. THIS OCCURS WITH ALL DOORS UNLOCKED, VEHICLE IS STOPPED, KEY FOB IS ATTEMPTED AS WELL AS DOOR TRIGGER TO OPEN THE HATCH. NO MEMORY SET WHEN ATTEMPTING TO OPEN. NO USER ERROR.