NHTSA Complaint #11149551 — 2018 HONDA CR-V

AFTER 500KM OF DRIVING, THE OIL LEVEL WAS OVER THE TOP LIMIT AND THERE WAS STRONG GAS SMELL COMING OUT FROM UNDER THE HOOD. THE CAR TAKES A LOT TIME TO WARM UP. VISITED THE SHERWOOD PARK HONDA DEALER ON NOV 5, 2018 FOR THIS PROBLEM, THEY FOUND THE OIL LEVEL WAS 25MM ABOVE THE LIMIT. THEY DISCHARGED SOME OF THE OIL WITHOUT OIL CHANGE. THEY FOUND NO RECALLS ON THIS SO THEY COULDN'T FIX THE PROBLEM BUT THEY CONSIDER THIS PROBLEM AS MINOR AND SAYING PERHAPS THEY FILLED MORE OIL THAN NECESSARY. I CALLED HONDA CANADA TWICE ON NOV 5, 2018 REGARDING THE FIX TO THIS PROBLEM. THE CASE NUMBER IS 1150181. THEY SAID THERE WILL BE AN "UPDATE" ADDRESSING THIS PROBLEM FROM EARLY NOVEMBER, BUT NOT SURE WHETHER MY VEHICLE WILL BE INCLUDED INTO THIS "UPDATE". THEY PROVIDED THE RECALL LINK FOR ME TO CHECK PERIODICALLY. HONDA CANADA MENTIONED DURING THE PHONE CALL THAT IF THE PROBLEM LIKE THIS FOUND, SHERWOOD HONDA SHOULD CALL THE TECHNICAL LINE FOR SUGGESTION. WHEN ASKED WHETHER THEY HAVE CALLED HONDA CANADA REGARDING SUGGESTION OF OIL DILUTION PROBLEM, SHERWOOD HONDA SAID THEY HAVE THE CALL AS WHAT TO DO WITHOUT CONSULTING TO HONDA CANADA.