NHTSA Complaint #11145335 — 2013 BUICK ENCORE

EARLY THIS YEAR WE START HAVING PROBLEMS WITH THE CHECK ENGINE LIGHT COMING ON THEN THE REDUCE POWER TO ENGINE COMING ON, SO WE TOOK IT BACK TO THE DEALERSHIP WE BOUGHT IF FROM. SO FIRST WE HAD TO HAVE THREE SENSORS CHANGED, WE DID THAT AND AFTER THAT WAS DONE IT STILL KEPT JUMPING ON 4 TIME BEFORE IT STOPPED. THEN JUNE OF THIS YEAR IT STARTED BACK WE TOOK IT BACK TO THE DEALERSHIP THEN THEY TELL US WE NEED A NEW CATALYTIC CONVERTER, HAVE THAT REPLACED AGAIN IT KEEPS DOING 3 MORE TIMES THEN IT STOPS. WELL WE FIGURE WE HAVE THE PROBLEM SOLVED, BUT NO ON 10/26/2016 AS MY SISTER IS GETTING ON HIGHWAY 57 IN CHICAGO THE CHECK ENGINE LIGHT COMES ON AND THE REDUCE POWER TO ENGINE COMES ON, SO NOW SHE IS PULLED OVER ON THE ENTRANCE RAMP TRYING TO GET THIS CAR TO ACT RIGHT, FINALLY AFTER SHE HAD TO KEEP STARTING IT UP AND SHUTTING IT OFF SHE GETS IT ACT RIGHT , BUT THE CHECK ENGINE LIGHT IS STILL ON, AFTER SHE LEFT THE EVENT SHE WAS AT THE CHECK ENGINE LIGHT WAS OFF. NOW ON 11/04/2018 I'M ON THE DAN RYAN EXPRESSWAY IN CHICAGO ONE OF OUR MOST BUSIEST AND DANGEROUS HIGHWAYS IT DOES IT AGAIN, THE CHECK ENGINE LIGHT COMES ON AND THE REDUCE POWER TO THE ENGINE ACTIVATES, SO NOW I'M PULLED OVER PRAYING I DON'T GET HIT BY A TRUCK, I GET IT TO ACT RIGHT FINALLY AND I GET OFF JUST ENCASE IT DO IT AGAIN, I MAKE IT TO MY DESTINATION AND WHEN I GET READY TO LEAVE THE CHECK ENGINE LIGHT IS OFF. ON 11/05/2018 I'M ONLY 5 BLOCKS FROM HOME AND IT DOES IT AGAIN,I GET IT TO ACT RIGHT AFTER I HAVE TO KEEP STARTING IT UP AND SHUTTING IT OFF AND LOW AND BEHOLD I GET 10 BLOCKS AND IT DOES IT AGAIN GET IT TO ACT RIGHT MAKE IT BACK HOME CHECK ENGINE LIGHT STILL ON WHEN I GET TO THE DEALERSHIP THEN TURN IT OFF AND THEN BACK ON AND THE CHECK ENGINE LIGHT IS OFF. THIS IS BEGINNING TO BE A BIG PROBLEM CAUSE IT'S GOING TO CAUSE A ACCIDENT WHEN IT DOES THAT, AND THE DEALERSHIP CAN'T FIND THE PROBLEM.