NHTSA Complaint #11145307 — 2013 FORD FUSION

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS AT A COMPLETE STOP, IT FAILED TO ACCELERATE. THE CONTACT WAS ABLE TO MOVE THE VEHICLE ONTO THE ROAD SHOULDER WITH THE ASSISTANCE OF A POLICE OFFICER. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT STATED THAT THE GEAR SHIFT FAILED AND DID NOT ENGAGE INTO DRIVE, PARK, REVERSE, OR NEUTRAL. THE CONTACT ALSO STATED THAT BOTH REAR DOORS AND THE FRONT PASSENGER DOOR FAILED TO LATCH. ALSO, THE ENGINE RESERVE HOSE FAILED AND CAUSED THE ENGINE TO OVERHEAT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO REPLACED THE DOOR LATCHES AND THE ENGINE HOSE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES) AND NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER DID NOT ASSIST WITH THE REPAIRS. THE GEAR SHIFT WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.