NHTSA Complaint #11145116 — 2011 LINCOLN MKX

THE BRAKE BOOSTER FAILED ON MY VEHICLE AND WAS JUST REPLACED BY THE DEALERSHIP FOR NEARLY $900 DOLLARS. THIS IS THE 2ND MAJOR SAFETY ISSUE I HAVE HAD WITH THIS VEHICLE BECAUSE THE THROTTLE BODY HAD AN ISSUE THAT CAUSED THE VEHICLE TO COMPLETELY SHUT DOWN WHILE DRIVING WITH NO WARNING. THAT WAS REPLACED AT NO COST BUT I HAD TO DO MY OWN RESEARCH FOR THE REPAIR AND THAT ISSUE COULD HAVE CAUSED AN ACCIDENT WITH INJURIES OR DEATH. BECAUSE LINCOLN DETERMINED THAT MY PARTICULAR VIN IS NOT ELIGIBLE THEN THE COST IS ON ME, AGAIN A MAJOR SAFETY ISSUE THAT COULD HAVE CAUSED INJURY AND DEATH WHEN THE BRAKES BARELY STOPPED. I KNOW I CANNOT RECOVER MONEY FOR OWN REPAIR BUT I FEEL FORD/LINCOLN SHOULD NOT BE ABLE TO GET AWAY WITH MAKING THEIR OWN DETERMINATIONS OF WHAT VEHICLES SHOULD BE COVERED WHEN THEY ARE AT FAULT FOR BUILDING A POOR. SUBSTANDARD PRODUCT. I DO NOT WANT OTHER OWNERS TO BE RAILROADED BY THIS POLICY.