NHTSA Complaint #11144831 — 2014 CADILLAC ATS

TRANSMISSION SHIFT CABLE - TRANSMISSION GEAR SELECTION DOES NOT MATCH THE INDICATED GEAR CAUSING THE VEHICLE TO MOVE IN AN UNINTENDED OR UNEXPECTED DIRECTION. I WAS BACKING UP AND WENT TO PUT THE GEAR IN DRIVE AND I PRESSED THE GAS BUT THE CAR WENT BACKWARDS. I HIT THE BRAKE AND ATTEMPTED TO MOVE THE GEAR HANDLE AND IT SHIFTED FORWARD VERY LOOSELY. ALTHOUGH IT DISPLAYED DRIVE ON THE GEARBOX, WHEN I PRESSED THE GAS THE CAR WOULD STILL GO IN REVERSE. CAPITAL CADILLAC IN SMYRNA, GA LATER CONFIRMED THAT THE SHIFT CABLE NEEDED TO BE REPLACED BUT NEVER MENTIONED THIS RECALL "GENERAL MOTORS (GM) IS RECALLING APPROXIMATELY 90,750 MODEL YEAR 2013-2014 CADILLAC ATS, AND 2014 CADILLAC CTS VEHICLES. THE TRANSMISSION SHIFT CABLE ON THE AFFECTED ATS AND CTS VEHICLES MAY DETACH FROM EITHER THE BRACKET ON THE TRANSMISSION SHIFTER OR THE BRACKET ON THE TRANSMISSION. IN FACT, I WAS TOLD BY THE SERVICE ADVISOR AT CAPITAL CADILLAC THAT THE PART IS ON BACK ORDER AND THAT HE DIDN'T KNOW WHEN IT WOULD COME IN.