NHTSA Complaint #11144652 — 2007 TOYOTA CAMRY

TL* THE CONTACT OWNS A 2007 TOYOTA CAMRY. THE CONTACT STATED THAT THE MANUFACTURER HAD NOT NOTIFIED THE VEHICLE OWNER BY MAIL THAT THE VEHICLE WAS INCLUDED IN A WARRANTY ENHANCEMENT CAMPAIGN: ZE7 AS THE FAILURE PROGRESSED. THE DEALER AND THE MANUFACTURER INDICATED THAT THE STATUTE HAD EXPIRED TO RECEIVE THE REMEDY FROM THE MANUFACTURER WARRANTY ENHANCEMENT PROGRAM. THE DEALER GAULT TOYOTA (2205 NORTH ST, ENDICOTT, NY 13760, (607) 748-1421) HAD PROVIDED MORE THAN 2 OIL CONSUMPTION TESTS BUT HAD NOT PROVIDED A PERMANENT REMEDY TO REPAIR THE VEHICLE YET. THE CONTACT WAS ALSO UNCERTAIN IF THE FAILURE WAS RELATED TO AN OIL CONSUMPTION TSB 0158-14 AND WAS WAITING FOR A RESPONSE FROM THE DEALER AND THE MANUFACTURER TO DETERMINE A PERMANENT FIX. THE VEHICLE WAS NOT REPAIRED YET. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS WAITING FOR A FOLLOW UP RESPONSE TO DETERMINE A DIAGNOSIS AND REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.