NHTSA Complaint #11144553 — 2002 TOYOTA 4RUNNER STRUCTURE:BODY

Complaint Details

ODI Number	11144553
Vehicle	2002 TOYOTA 4RUNNER
Component	STRUCTURE:BODY
Date of Incident	October 30, 2018
Date Filed	October 31, 2018
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

MY 2002 TOYOTA 4 RUNNER FAILED MASS STATE INSPECTION DUE TO EMERGENCY BRAKE NOT ENGAGING. I IMMEDIATELY BROUGHT THE VEHICLE TO A LOCAL AUTO SHOP FOR REPAIR. I WAS THEN NOTIFIED BY THE SHOP THAT THE ENTIRE FRAME WAS COMPLETELY ROTTED & UNSAFE TO DRIVE. THEY REFUSED TO DO ANY REPAIR TO THE E-BRAKE UNTIL THE FRAME WAS REPAIRED. I'M DEVASTATED THAT MY WELL CARED FOR VEHICLE , WITH ONLY 130,000 MILES IS NOW UNSAFE TO DRIVE DUE TO FRAME ROT.

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