NHTSA Complaint #11144183 — 2011 TOYOTA TACOMA

TL* THE CONTACT OWNS A 2001 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE FRAME OF THE CHASSIS FRACTURED. THE CONTACT STATED THAT THE VEHICLE HIT A BUMP IN THE ROAD. THE CONTACT EXITED THE VEHICLE TO EXAMINE THE FAILURE. THE CONTACT NOTICED THAT THE DRIVER SIDE OF THE CHASSIS BEAM [FRAME] HAD BECOME SEVERELY RUSTED AND CORRODED TO THE POINT OF FRACTURE. THE CONTACT STATED THAT THE RUST AND CORROSION WAS PREMATURE. THE VEHICLE WAS TAKEN TO SLOAN TOYOTA OF GLENSIDE (503 NORTH EASTON ROAD, GLENSIDE, PENNSYLVANIA 19038, (215) 885-5400) TO BE ASSESSED. THE DEALER STATED THAT THE VEHICLE COULD NOT BE LIFTED IN THE AIR FOR REPAIR DUE TO THE SIGNIFICANT DAMAGE OF THE CHASSIS WHICH WOULD WORSEN THE CONDITION OF THE VEHICLE AND CAUSE POTENTIAL RISK TO THE SERVICE TECHNICIAN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 300,000.