NHTSA Complaint #11144135 — 2007 FORD EDGE

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED METRO FORD OF OKC ((405) 438-3330, 2800 W I 44 SERVICE RD, OKLAHOMA CITY, OK 73112) AND IT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT HER NAME WILL BE ON THE LIST FOR WHEN THE PART BECAME AVAILABLE AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.