NHTSA Complaint #11144065 — 2007 FORD EDGE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11144065
Vehicle	2007 FORD EDGE
Component	AIR BAGS
Date of Incident	January 3, 2010
Date Filed	October 30, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TAKATA RECALL. I RESPONDED TO THE RECALL NOTICE AND TOOK MY VEHICLE TO MY LOCAL FORD DEALERSHIP (SPIKES FORD - MISSION, TX) AND WAS TOLD TWICE THAT THEY COULD NOT FIX THE ISSUE BECAUSE MY VEHICLE WAS NOT AFFECTED BY THE RECALL. WHEN I CHECKED WITH THE NHTSA AND ENTERED THE VIN, NHTSA STATED MY VEHICLE WAS RECALLED. I THEN CALLED FORD MOTOR COMPANY AT 1-800-392-3673 AND WAS TOLD THAT MY VEHICLE WAS RECALLED. THIS IS VERY CONCERNING TO ME. THERE ARE DEALERSHIPS OUT THERE THAT ARE LYING TO THEIR CUSTOMERS. THIS ISSUE NEEDS TO BE INVESTIGATED AS SOON AS POSSIBLE. SO DISAPPOINTED IN FORD.

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