NHTSA Complaint #11143787 — 2002 GMC ENVOY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11143787
Vehicle	2002 GMC ENVOY
Component	ELECTRICAL SYSTEM
Date of Incident	October 28, 2016
Date Filed	October 29, 2018
Mileage	175,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR THE ELECTRICAL SYSTEM DRAINING THE BATTERY. THE CONTACT HAD REPLACED THE BATTERY SEVERAL TIMES. THE CONTACT STATED THAT AN UNKNOWN GMC DEALER WAS CONTACTED BUT FAILED TO DIAGNOSE THE FAILURE DUE TO THE DIAGNOSTIC FEES. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL POSSIBLY NEEDED TO BE REPROGRAMMED AND WAS DONE BY THE PREVIOUS OWNERS. THE FAILURE MILEAGE WAS 175,000.

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