NHTSA Complaint #11143752 — 2004 FORD EDGE AIR BAGS

Complaint Details

ODI Number	11143752
Vehicle	2004 FORD EDGE
Component	AIR BAGS
Date of Incident	January 10, 2017
Date Filed	October 29, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER FORD OF SMITHTOWN (440 E JERICHO TURNPIKE SAINT JAMES, NY 11780, (631) 265-2341) WHERE IT WAS INFORMED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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