NHTSA Complaint #11143629 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11143629
Vehicle 2014 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage 70,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

WHILE DRIVING ON INTERSTATE AT 60 MPH LOUD SOUND FROM ENGINE AND ALL POWER LOST. WAS ABLE TO PULL OVER TO SHOULDER AND DIP STICK SHOWED NO OIL IN ENGINE. OIL JUST CHANGE BY TWO MONTHS PRIOR BY KIA DEALERSHIP. LOOKED UNDER CAR AND POOL OF OIL. HAD TO HAVE VEHICLE TOWED TO DEALERSHIP AND WAS INFORMED THE ENGINE BLEW AND IT WAS NOT COVERED UNDER MANUFACTURERS WARRANTY AS WE PURCHASED THIS VEHICLE USED FROM THE DEALERSHIP AND THE WARRANTY IS NOT TRANSFERABLE. THE VEHICLE HAD 70,000 MILES AND THE ENGINE BLEW. SO MUCH FOR A 10 YEAR 100,000 MILE WARRANTY WHEN KIA DOES NOT TRANSFER THE WARRANTY TO A VEHICLE THEY SELL AT THE DEALERSHIP. ITS CALLED A MANUFACTURER WARRANTY NOT A OWNER WARRANTY. KIA NEEDS TO STEP UP AND TAKE RESPONSIBILITY FOR THE FAULTY ENGINES THEY HAVE USED. THE DEALERSHIP EVEN ADMITTED THIS WAS A ENGINE FAILURE AND NOT OWNER FAILURE. I HAVE OWNED 4 KIA'S AND WILL NEVER OWN ANOTHER ONE.

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