NHTSA Complaint #11143319 — 2012 HONDA ACCORD

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11143319
Vehicle	2012 HONDA ACCORD
Component	STEERING
Date of Incident	October 19, 2018
Date Filed	October 27, 2018
Mileage	20,361 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHINING NOISE UNDER THE HOOD WHILE ENGINE WAS RUNNING AND CONTINUED REGARDLESS OF THE CAR'S SPEED. CAUSE: POWER STEERING RACK WAS LEAKING. INTERNAL DAMAGE TO POWER STEERING PUMP. POWER STEERING RESERVOIR HAD DEBRIS IN IT CAUSING THE FLUID TO AERATE. SOLUTION: HONDA DEALERSHIP MECHANIC REPLACED THE POWER STEERING RACK, POWER STEERING RESERVOIR AND POWER STEERING PUMP. NOTE: HAD BROUGHT CAR IN TO THE HONDA DEALERSHIP CONCERNING THIS SITUATION BACK ON AUGUST 4, 2017. RESULTS: MECHANIC FOUND THE POWER STEERING FLUID LOW AND PERFORMED A POWER STEERING FLUSH. HE ALSO STATED THAT POSSIBLE DAMAGE TO THE POWER STEERING PUMP MAY HAVE OCCURRED. NOISE WAS GONE AFTER THIS SERVICE.

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